Professional Automotive Inc

We were traveling and visiting relatives on a road trip - luckily we reached our destination when our brake fluid all leaked out and not on the road there! Called the shop and Brandon was very nice on the phone and said just drop it off any time and they'd do their best to take care of it as quickly as they could. We brought it early morning and they took a look and said it looked like at least one brake line had broken, something common in our type of van. It wasn't the cheapest fix of course, but had to do it. He was fair though and only recommended the one line get fixed. I called the next day to check on it and said I was hoping to return the rental car by the deadline - he said they were on track but would do their best. And they got it done in time. Without the parts easily available they had to make it themselves. They got it working like new again and off we drove, across the country. Thank you to Brandon and team for your excellent customer care and service. I appreciate your honesty, integrity and skills. I'd definitely recommend this automotive repair shop for its excellence in service and the way they showed that they cared.

I was told by another auto shop that I needed new struts and shocks. My car isn't that old and I don't drive all that much, so I decided to get a second opinion. When I arrived for my appointment, Brandon had me wait while he pulled my car in and took a look. Within 2 minutes, he came back and said that my car was fine. Best of all, he didn't even charge me the diagnostic fee, which I would have been happy to pay! Every interaction we've ever had with Professional Automotive has been just that -- PROFESSIONAL! It's nice to find an auto shop that is trustworthy still has integrity!

Great experience with the team at Professional Automotive! They were quick to get me scheduled for a vehicle inspection, walked me through all the results and findings, and gave recommendations for maintenance without being pushy or trying to sell me on things. I appreciate the fact that they had a waiting room area stocked with water and coffee so I could continue to work while I waited on my car. I would HIGHLY recommend this business and it will be my go-to shop in the future!

Professional Automotive is the perfect balance between fair pricing, quality work, and top tier business ethics. Any cheaper and you start having serious safety concerns (ask me how I know). Brandon knows his stuff and is an ethical man. I 100% trust him to keep my car safe on the road. His prices are fair, and the work is top notch. I would absolutely recommend any friend or family to take their car here. For reference, I have been here with a 2014 Audi S4 and they have all the tools and computers necessary to work on these difficult vehicles (bearing presses, E-brake computers, etc...). I'm 90% sure the Audi dealership was trying to get me to replace my suspension bushings and used stock photos of torn bushings as "proof". I took it to Brandon and he showed me in person that my bushings were fine and no work was needed. Talking me out of a 3k job absolutely earned my trust forever. Thanks Brandon!

Easy to make an appointment, service was quick and thorough, prices extremely fair, friendly staff, and waiting room comfortable. I ended up taking our second car for its oil change the next day due to the positive experience with our first vehicle.

Having just moved to the area trustworthy mechanics are high on my list of needs and often a huge stressor. Brandon was great, clear in his communication, reasonably priced, quick and kind. 10/10 in my book!

Brandon is honest, professional, communicative, and reliable. Since I discovered it about 9 years ago, this is the only place I'll take my car for anything from an oil change to a major repair. Brandon has never tried to up charge me, has always been transparent and fair about what needs done as well as what doesn't, and he does efficient, high quality work. Unlike many other places I've walked into (as a woman who isn't super knowledgeable about cars), at Professional Automotive I have always felt respected. I recommend Professional Automotive to anyone and everyone.