Roberts Camera

Great shop!! I recently upgraded into the Canon RF series so I had an older model Canon body and lenses I wanted to sell without going through the hassle of eBay or Facebook Marketplace. I quoted multiple online buyers(Adorama, KEH, MPB, and Roberts) and Roberts was the highest, AND closest distance to me. I was afraid of shipping a box full of lenses and my camera, so I made the 2 hour drive from Fort Wayne to the store instead. I walked in with 2 boxes in hand and was greeted right away and shown where to go. I answered a few quick questions(name, email, etc...) and about 10 minutes later they had inspected my items and handed me a check! I was quoted $1435 online, and after inspection I was given a $1525 check, $90 more than I expected! They even offer in-store credit if you would prefer and that was $1610 in my case. Everybody I interacted with was very friendly, and they were quick to look over my items and offer a great price. The store itself has a used section to the right, and a new section straight ahead when you enter the store. Everything from lenses, bodies, bags, tripods, filters, flash, and printing services. Parking is directly across the street with signs for "Roberts Camera Parking Only". I recommend getting an online quote before bringing in gear to sell just to speed up the process a bit, and highly recommend checking the store out!

I recently have had the itch to get back into film photography and didn't quite know where to begin (the only experience I had was in my undergraduate photography class) and I was excited to see this shop was nearby. The crew at Roberts was extremely helpful in getting me started, even asking about my film preferences to help me decide. Upon arriving home and testing out my new camera, I discovered that the one I had purchased was damaged. It was grabbed from the back, so maybe it had not been tested/cleaned? My boyfriend took it in for me, and they went above and beyond to help get me a well functioning camera. I also appreciate all of the used gear available as I always try to buy used/local instead of new/online. The shop is huge, clean, and full of kind folks willing to help! I look forward to continuing to visit this store. Thank you all for a wonderful experience!

There are not enough superlatives to describe the Roberts experience. It's a veritable oasis of all things photography and videography--for everyone from beginners to sages in this space. I'm among the novices--and have been amazed by the level of help as well as dignity preserved for those of us fumbling our way through the weeds of settings, numbers, and bewildering brands and model numbers. The educational arm is outstanding and if you haven't taken a class yet, don't hesitate to sign up! The brands seem to get equal treatment and staff will guide you depending upon your leanings and needs. I'm still figuring that out & feel the staff on both the new and used sides listens well and provides expert guidance dependent upon you--not sales goals. That makes one want to support Roberts even more. And by supporting our local photography experts, we benefit. There are too many quiet intangibles to list--the education on the shop floor, interacting with product and those who've used those products professionally, and all the unheralded deeds to support your purchases that an online retailer or big box store never can offer. Roberts is an Indy icon, a well-managed family business that supports the community, and one business we as a community should enthusiastically support!

I’ve been to camera stores all across the country and just visited B&H photo in NYC but I have to say Roberts takes the cake. Roberts is a special place to our family I know most of the employees by name and they’ve all taken a real interest in my wife and I’s creative business. It’s enabled them to give extremely tailored advice. I’m a frequent customer but finally writing my review to rave about my customer service experience with Roxanne. During a discussion about price matching Roxanne was kind and engaging and took care of me in the best way possible. I love Roberts and would recommend them to anyone!!

So I have been working with Roberts Camera for around a year now, and I only use them to order anything photography related. For context, I am a full time student as well as faculty at a university, and I met John Scott during an SPE conference. He was an amazing person to meet, and he got me in contact with my representative, Nick Provost. I drove around 3 hours today to make another purchase and to meet Nick in person, as all of our interactions have been absolutely amazing. Not only is he nice and professional, but he is also extremely honest. If I tell him what I am looking to do or possibly need, he will let me know all of the different options I have to pursue my creative goals. He always gives me a few different ways to go about everything with my budget in mind. While I can receive an education discount through many other vendors, such as B&H, I honestly don’t think I would ever order from a big corporation again. This level of expertise, knowledge, and trustworthiness the employees exhibit is something that is extremely hard to find in the customer service industry. I have recommended Roberts Camera to any of my colleagues, fellow students, and other photographers. I will continue to recommend them to everyone I come across!

Roberts has an amazing selection of cameras and related equipment, both new and used. The staff seemed very knowledgeable of the product specs as well as what was in their inventory. Definitely a great trip for amateur and expert creators and photography buffs alike.

Love cameras go there. Need film? Go to Robert's need film develop? Go to Roberts need digital prints? Go to Robert's