uBreakiFix - Phone and Computer Repair

My Nintendo Switch that wouldn’t turn on for almost 2 months miraculously revived in the hands of one of the techs! It had been the blue screen of death followed by absolutely no response even though I tried every youtube tutorial to get it going again. Unfortunately it won’t keep working forever, because it’s in bad shape, but it gave me hope that I can at least transfer my data to a new Switch soon. Thanks!

The guys were attentive to my tech needs and fixed my screen at a good price. The only small complaint I have is that I got my phone back with a dead battery. But I'd go back again because Jason was awesome!

Jason was very helpful and professional. I brought him 7 phone scanners all needing the screens replaced. He had them all done the same day. Very pleased with the service.

Literally the worst experience. Called ahead of time on Thursday to ensure my screen would be completed same day. Was told "3pm is the cutoff time for same day guarantee." Perfect. Phone was in their hands by 2pm. As I was preparing to leave, the tech told me "your phone is next. So it should be done by 5 or 5:30 AT THE LATEST. " And, yes, he did emphasize the last part. I live on the West side of Indy, so I figured I'd find a place to take my laptop and work while I waited. 5:15 rolled around and I did not hear anything as I had given them my work phone number to contact with updates. I went back into the store to inquire. This is when I was told "well, we got busy. He (the other tech) had to fix his personal phone. And I had to fix mine and his was taking forever. So yours will be started in the next few minutes. Literally. And will be done tonight. We close at 7, so it has to be finished before then. I'd say 6:15 or 6:30." Annoying. But fine. I had to go let my dog out, so I took the 35 minute drive home. By the time 6:15 rolls around, I still haven't been contacted. So I get in my car to drive over. As I am getting onto the highway, they finally call. "Well, we got busy. And it won't be finished tonight. So you can leave it here overnight or come get it and bring it back." Since I didn't want to drive 60+ minutes roundtrip twice, I told them to keep it and what time it should be ready in the morning. "Well, we open at 10am , but the GM works tomorrow so it should be quick because he's fast. So by 11:30." 11:30 am Friday rolls around .. no contact. I call to inquire on the status. " Oh .. yeah. It's done. Come get it whenever. " I don't understand how employees are able to prioritize fixing their own phones over a PAYING CUSTOMER. Absolutely ridiculous. AND the touch screen does not work correctly now. So I will probably just get a new phone. Should've just gone to a different one. Ridiculous.

Very helpful place. I have been to this location on multiple occasions and every time, the service has been top notch. They are knowledgeable, friendly and professional. If you are having issues with your phone, call them first before replacing your it.

The experience was alright… I dropped of an iPad for a battery swap. I was told a week for repair. After I week, I had not heard anything so I called and was told the manager is the only one to order parts and was out sick. Another week went by and I called again. They had JUST ordered the part. Two days later, they called saying they broke the home button and had to order a replacement for that. After three weeks, the iPad was finished. Not sure why others can’t order parts but that seems like a flaw in the service aspect.

Paris was the bomb. I went to another place that referred me to this location. Paris was very patient and u locked my tablet . He was. courteous, friendly, and very professional. His expertise kept me from buying a new tablet. Thank you Paris6