Spot, Inc.

I have been dealing with this company for a long time, and my experience has been nothing short of amazing. The owner is one of the few truly honest people in this business—decent, reasonable, and committed to doing right by his customers. If any issues arise, he always makes sure to resolve them fairly and works directly with you to find the best solution.

This company has been nothing but reliable every time I’ve dealt with them. The owner is the kind of person you don’t find often in business—straightforward, honest, and very easy to talk to. If something doesn’t go as planned, he makes sure it gets taken care of. That kind of integrity is rare, and it’s the reason I’ll always recommend them.

Star Review (Wish I could give 0) Spot Freight in Indianapolis is hands down one of the worst brokerages I’ve ever dealt with in my entire trucking career. If you’re a driver or an owner-operator, save yourself the headache and stay as far away from them as possible. Here’s what happened: I booked a load with them 60+ hours in advance, fully confirmed, everything set. I planned my route, burned my time, and got to the shipper 2 hours early for a 9/9/2025, 2:30 PM pickup. When I was literally 7 minutes away (3 miles out), the Spot broker calls me and says it’s just a "potential load" and that he’s taking me off it because he "can’t take risks." Excuse me? What kind of garbage excuse is that? After wasting 2 days of planning, hours of driving, and fuel money, they just shrug and cancel like it’s a game. To make it worse, as soon as he pulled me off the load, the broker stopped answering his phone completely,straight up ghosted me. No TONU, no compensation, no professionalism. Just arrogance and disrespect. This isn’t logistics, this is a clown show run by fancy-talking kids in a college dorm environment who have zero understanding of what it means to run a truck, pay expenses, and actually work for a living. They don’t care about contracts, they don’t care about commitments, and they sure as hell don’t care about drivers. Spot Freight is everything that’s wrong with this industry: flashy office, smooth sales pitch, and absolutely no integrity. They will screw you over without hesitation, waste your time, cost you money, and then hide behind the phone when it’s time to be accountable. If you value your business, your time, and your sanity, never trust Spot Freight with anything. They are unreliable, dishonest, and completely unprofessional. This isn’t just a one-star operation, this is a scam disguised as a brokerage.

Broker vowed to end my business because he told me I can get loaded 30mims after the shipper closes and when I arrived they didn’t load me at all. The broker promised me and my dispatcher they would load me but didn’t. The next morning we start looking for work per usual and the broker calls and threatens my business and likelihood because he lied and said I would get loaded and they refused. I thought you guys were the good guys

Misrepresented load information, got delayed on both ends because of that. When asked for a simple written confirmation that wait time will be paid they simply ignored the multiple requests. Gave them a heads up that we don't work with brokers who do not pay accessorial via email and that we will end up stop using them. The reply we got was that they did not want the headache and that we were placed on a Do Not Use list. Did us a favor there. Mind, we were a preferred status carrier with 48 load history and 94% tracking rate that got thrown under the bus for petty cash request. I can only imagine how they'll treat others. My recommendation is only use them as a last resort, or not at all

Broker AA Pod is extremely unprofessional. Agreed to cover a work in fee in writing and then had his accounting team short pay the invoice on the back end. After several attempts to collect sent unprofessional emails bragging about not paying the fee.

We had a load with Spot, Inc and both the post and the rate confirmation said that the load was 12,000lbs in weight. Upon departure from shipper driver informed us that he got loaded but the weight was 43,000lbs. When we confronted broker about this and requested reimbursement, they said that they are not responsible if the weight of the load is heavier than the one said on rate confirmation. They even put on the rate confirmation small disclaimer under the weight saying: *This is an approximate weight. Spot Freight will not be held liable if the actual weight does not match the weight on the rate confirmation." This disclaimer can not be applied when the load we are getting is over 30k heavier than the weight on RC. We got denied reimbursement and therefore we are forced to report this to FMCSA due to failure of Spot, Inc to provide remotely accurate weight of the load.