Bicycle Garage Indy & BGI Fitness

Wide price range of cycles. Bikes grouped by purpose. Recommended by neighbor for cycle overhaul maintenance said could tell difference in bearings friction. Very attentive staff.

My wife and I are grateful to BGI Fitness for providing excellent service recently in relation to a stationary cycle malfunction. (We had purchased the five-year-old cycle from an online vendor - not BGI Fitness; we sought BGI's assistance, remembering our previous good experience, when they resolved a treadmill walking belt/deck problem for us.) I submitted an assistance request/inquiry by means of the form in the Fitness Equipment Services section of the BGI website. Preston responded promptly by phone, helping me to understand the likely cause of the cycle problem, advising me how I could save money obtaining the part that needed to be replaced, and scheduling an appointment for a home visit by a technician. On the appointment day, Phil called me to confirm his expected arrival time and, upon arriving, worked skillfully and efficiently. He was personable and kind, explaining to my wife and me what he had done and even taking time to resolve an unrelated problem that he had noticed while replacing the part that had malfunctioned. We were delighted, and we recommend BGI's Fitness Equipment Services to others enthusiastically.

⭐⭐⭐⭐⭐ Great experience at Bicycle Garage Indy. Toby was fantastic to work with—he really listened as I explained my old cycling habits and made thoughtful, spot-on recommendations without any pressure. When Toby was out, Bernie stepped right in and was an absolute wealth of knowledge. The whole team made me feel confident and well taken care of. Highly recommend this shop for anyone looking for knowledgeable, customer-focused service.

There was a great selection of bikes, from budget options to expert - all of great quality! Sam kindly answered all my questions and was very knowledgeable about products. I liked that I was able to test ride a couple bikes before making a decision, and that I could put in a special order with the store easily if needed. Thank you Sam and BGI for helping me find my new ride!

Excellent local bike shop. First they have tons of bikes on hand for sale that lets you try them out before purchasing. That, and everything on hand for bike maintenance. Second, they have every accessory you'll need for your cycling adventures. But mostly, they have an excellent shop that is fast and friendly.

Great bikes. Very friendly and knowledgeable staff. BGI is so easy to work with. I live an hour away, so I was able to buy my bike over the phone during their tent sale. They held it over the weekend until I could drive down to pick it up. I test rode it, got all my questions answered, and I was on my way. Great experience all around!

I've been looking at getting a nice full suspension mountain bike for a while. My local bike store did not have much inventory at all, and nothing close to what I was looking for. So went to check this bike store out. They had a very large store with a lot of inventory to choose from. I found several mountain bikes that were nice. They let me take one out for a quick test ride, and absolutely fell in love with this electric full suspension mountain bike. I definitely plan on going back to find a bike for my little girl, as soon as she outgrows the one she's on. I would recommend anyone in central indiana stop in at this bike store before making a purchase somewhere else.