The Shop
The Shop provides a friendly, efficient experience with a well curated selection and attentive service. Staff respond quickly, offer helpful ideas, and keep checkout smooth. The atmosphere is welcoming, making browsing enjoyable and stress-free from start to finish.
Online orders arrive promptly with careful packaging, and returns are hassle-free when needed. The Shop demonstrates customer-first consistency, trustworthy communication, and value in every interaction that elevates the consumer experience.
Information about boutique in Indianapolis - The Shop
- Small Business
- In-store shopping
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Quick visit
- Credit cards
- Debit cards
- NFC mobile payments
Customer Reviews
The Shop has a rating of 4.6 out of 5 based on over 77 reviews on Google
Went into the store today looking for interesting Indy 500 shirts. Turned off immediately when I saw the "credit cards only" sign on the door. I believe in the "Legal tender for all debts public and private" part of cash. The one person at the desk did ask if I needed any help, but seemed relieved when I said "no" so that she could go back to talking and scrolling on her phone. There are some interesting shirt designs, but there is nothing special about the quality.
In-house design of their merch. Focus on local connections. I have several T-shirts from defunct local businesses (Roselyn Bakery, Atlas Supermarket, Burger Chef). Great local business that deserves our support.
Fun little shirt shop with a lot of local designs. Quality shirts with quality designs.
I haven't yet gone into their store. But, have ordered online twice and LOVE my Butler T-shirt!!! It's soft, good quality and holds up well after washing and drying! I have had no problems with ordering, shipping or receiving my order! I love all the retro items and that you have IMS items too! Great job!!
We love purchasing sweatshirts and t-shirts for our favorite teams and local landmarks at The Shop! It takes about a week for orders to ship…but they’re totally worth the wait.
Really phenomenal t-shirts at good prices but i have had mixed experiences with customer service. I hope they work out the kinks so I can keep on getting these cool shirts with less hassle!
1st order online filled and shipped quickly. 2nd order totally opposite. Order placed 12/4, not given to shipper til 12/9! Called store, clerk said she couldn't help but gave me mgr's email (twice confirmed with clerk). Emailed 2x, no response; no 'undelivered email' received. Emailed info@theshopindy. Received a terse & condescending responses from a 'co-owner' saying 'people like me....', pretty rude. Will never spend another dime here...order STILL has not arrived as of 12-15, even though I am 12 miles from shop.
Information about The Shop
Address
The Shop is located at 918 Broad Ripple Ave, Indianapolis, IN 46220, United States
Phone
The phone number of The Shop is +1 317-426-4899
Website
The website of The Shop is: theshopindy.com
Business Hours
Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 11:00–18:00