Fay Biccard Glick Neighborhood Center

Currently should have an open food pantry on Tuesday and Thursday afternoons, for those living in the same 46268 zip code. It's also a resource listed on CHIP's "Indianapolis Winter Contingency Plan 2024-2025."

On July 25, 2025, at 1:55 PM, I received a message through Procare from this daycare stating that all FBGNC scholarships were being terminated—effective the same day at 6:00 PM. No prior notice, no email, no policy update—just a last-minute message with no time for families to financially prepare. This is completely unacceptable. Families were blindsided. There was: No transparency or advanced warning, No grace period or transition plan, And a sudden jump to $275/week starting August 4 with zero support. The message wasn’t even sent in a professional way—just dropped in Procare chat, which felt careless and disrespectful. If this center receives state funding like CCDF, they should be held to a higher standard. For families like mine who don’t qualify for CCDF, this has created unnecessary financial stress and shows a real lack of care or planning. If you’re considering this provider, I strongly recommend asking detailed questions about their tuition, scholarship policies, and how they communicate major changes.

The quality of service at the center has noticeably declined. Communication with parents has become increasingly poor. Most recently, families were notified through a brief Procare message that FBGNC scholarships would be terminated effective immediately, with no prior discussion or explanation. This abrupt approach is disappointing, especially considering FBGNC’s long-standing reputation as a supportive and community-focused organization — a reputation that now seems to be in jeopardy. Additionally, the conduct of some staff members has been unprofessional. On a recent visit, I observed a front desk employee (Precious) engaging in loud, inappropriate conversations about colleagues — a behavior that reflects poorly on the center. When concerns are raised, parents are often redirected to a board member, Jason, who has allegedly asked families to provide false statements regarding staff, which is deeply troubling. At this time, I do not feel comfortable continuing my child’s enrollment. We will not return unless meaningful changes are made to restore the professionalism and care that once defined FBGNC.

I've tried for several weeks to get in contact with someone about the services they offer. I have left several messages for Mr. Cedric without any return call. The people answering the phones have no clue who is in charge or what programs they are in charge of. They are very unprofessional when it comes to getting answers

My daughter went to this place to get her taxes done. A free service. You get what you get when it’s free I guess. Especially when it’s Us you’re dealing with. She called the IRS to see about her filing and to no avail the ors could t find ANYTHING in regards to her filing NOR THE GLICK CENTER as a filing participant. Lol!! I can’t make this up! The. To top it off she owes money!!! How does a 22 year old owe taxes? The excuse he gave she check out and they said they taxed the money he suggested she looked into. My daughter was referred to this place by my aunt who’s heavy into the church. I try to trust her judgment because of that yet it’s failed me/us for the last time. Kevin Brooks, Community Sustainability Coordinator. No mention of tax services. Not sure if that’s what it applies too. At any rate my daughter has called the center to see what’s going on and to no avail she was told he’ll be in a meeting till 3pm and she’ll leave a message for him to call her when he’s done. She called the center on her lunch break at between 11-12pm. WTH in a meeting for the majority of the work day?! When do you service the community? When I went there he wasn’t there when they opened. Don’t let me find out he did her taxes wrong or she haha to file them herself before the 15th. I’ll be back with an update..

I went here for a boxing match in the gym and the parking was horrible. The event itself was great, and there were snacks, cold drinks, and food. The setup up was ok, but the announcers microphone was garbage. Most of the time, he couldn't be understood. The downside was definitely the parking, and a lot of cars were parked in muddy areas or forced to double park and block other cars in to get a spot at all. In the future, it would probably be best to park an hour early or plan to park at Churches Chicken or CVS to avoid the mess.

Some of the staff are questionable specifically in the childcare side "attention HR" other are very professional and helpful overall I think that place needs a good clean up and stronger leadership if not that place going to get defunded. I knew it was coming.