Guitar Center

I love Guitar center I'm new to music but they have everything in there I think. They teach music as well.

I had a great experience at Guitar Center recently when purchasing a snare drum. Mike and Rocky were both super helpful and welcoming. Mike especially went above and beyond. He took the time to answer all my questions, helped me compare options, and made sure I found a snare that was right for me rather than just rushing a sale. His knowledge and patience really stood out and made the whole experience enjoyable. I left feeling confident and excited about my purchase. Highly recommend this location!

Great selection of new and used music instruments and equipment of all kinds. Large selection with a wide variety of both used and new. Prices are decent with the occasional great sale, especially on used items. Staff is knowledgeable but don’t love to helping those they believe are window shoppers. And if you aren’t sure what you want, if you’re ready to buy or are also an expert on everything in the store, then you must be a window shopper. This is my only complaint though. Otherwise a great store.

I came on here to write a review, not necessarily for the store (while still very good), but SPECIFICALLY for Don. I have been to a lot of music stores, interacted with a ton of employees, and Don is hands down and without question the absolute top of all of them. All of our local stores here have closed, so this store is INCREDIBLY busy. I went in to purchase a guitar, and I was waiting for a bit, which did not bother me at all, as it was slammed. Now comes the important part, when Don finally got around to helping me, he was so incredibly kind, helpful, and knowledgeable. Even though there were 10+ people waiting, and the phones were ringing off the hook, he made sure to make me feel like his ONLY customer, giving me all the time I needed, and answering my questions thoroughly without once making me feel rushed. I was really worried when I saw how hectic it was in there, but the experience could not have been more amazing. I highly recommend going here, even if you live hours away, simply for Don’s service and personality. You will feel like the most important customer, and priority number 1. You will also receive unmatched service and knowledge to make the best decision possible.

Don just processed a few returns for me on guitars I had bought online. It was a very complicated return but he was super patient with me and also was able to handle other customers without anyone feeling neglected. I really appreciate the easy return policy. It makes it so much more comfortable buying from the guitar center. So many reviews talk about the great customer service here and I agree 100%.

CAUTION! I AM FILING A FORMAL COMPLIMENT about my Rocky experience here. She is AWESOME...one could even say she is "Bombastic". Thank you for being a true professional and helping us with our musical instrument choice. We will be back.

I recently utilized the rental department at Guitar Center for a sound system reservation, and while there were a few hiccups, the exceptional service provided by Ryan and Madison ultimately made for a positive experience. Upon arrival, there was a bit of a wait, but Ryan, one of the managers, went above and beyond to assist me with my rentals. His professionalism and knowledge were evident as he helped me select the right equipment for my needs. Unfortunately, one of the stands I rented was broken, which was a bit disappointing. However, I appreciated having brought along an extra pair of stands as backup. While it would have been preferable for the staff to have checked the equipment thoroughly before renting it out, I understand that oversights can happen. When I returned the rentals, Ryan and Madison were both incredibly helpful and apologetic about the condition of the stand. Their genuine concern and willingness to make things right were greatly appreciated and left a positive impression. Overall, despite the minor issue with the stand, I was impressed by the level of customer service provided by the rental department at Guitar Center. Ryan and Madison's professionalism and commitment to customer satisfaction ensured that I would not hesitate to return for future rental needs.