HomeSense

We had what we thought was a pipe burst in our garage that resulted in water flooding into our mudroom, and coming into our basement from the ceiling. It happened In the evening, and to avoid expensive "emergency" repair costs, my husband turned our water off, which allowed us to delay seeking help until the next day. In the meantime, our neighbor had given us your company’s info, saying they had received great service from you! So that night, we called 2-3 plumbing companies and yours was the only one they returned our call that night. The customer service rep was courteous and friendly and explained that someone would be out the next day at 9 AM. Mitchell, was the plumber who showed up promptly at nine! He was friendly, professional, and we appreciated his level of expertise! He came right in assessed the situation, explained the cause and provided us with a reasonable cost to make the repairs. He also took a look at what could possibly be causing an intermittent sewer odor we’ve been dealing with for almost 5 years… Mitchell went above and beyond any other plumbers we’ve had out ..found the cause and made that repair as well! We came away with a very reasonable bill, which was a great relief because often times plumbing/HVAC companies charge astronomical prices! So overall, our experience with your company, and Mitchell was outstanding!

Michael evaluated the sump pump continuously running. He explained the problem to me and then proceeded to do the repairs. I appreciated the photos he took for me and how well, they cared for my basement, putting everything back in place when they were done. Very glad he was the one that responded to my call today

If you want electrical work done right and with good energy (pun fully intended), B&W HomeSense is the call. Last week, Bruce handled our chandelier installation, and it was a masterclass in professionalism—steady hands, sharp eye, zero drama. The chandelier is flawless, and so was the experience. This is consistent with every interaction we’ve had with B&W. Their team shows up on time (actual on time, not "electrician time"), treats both our home and office with genuine respect, and somehow manages to be efficient and kind—a rare and wonderful combo. Communication is prompt, expectations are clear, and the results speak for themselves. In a world where reliable service feels like a luxury, B&W delivers it as standard practice. Stellar work, lovely people, and a company you’re genuinely happy to recommend. If Nathan Davis is running the ship, it’s no wonder everything runs so smoothly. ⚡✨

I called B&W back in 2001 and had them do some work regarding burying my sump pump line because it kept freezing.I was very pleased with the work that was done back then. Now in March 2026 I called them again to do some work finding a break in a sump pump line in another place. Dontril and Justin repaired two places and did an awesome job! Both men were very nice, knowledgeable, pleasant to deal with, repaired the breaks in the pipes and cleaned up everything with no problem. B&W has the great service and knowledge again in 2026 just like 2001 ! I will call and request Dontril and or Justin again when i have a need in my home. Highly recommend (Home Sense) B&W for all of your plumbing needs.👍☺️

We recently had the pleasure of working with B&W Plumbing and their electrician, Bruce Carpenter, and the experience was outstanding from start to finish. Bruce was incredibly knowledgeable and immediately diagnosed the issue we were having. What impressed us most was how thoroughly he communicated with AES on our behalf — he went above and beyond to make sure the problem was being addressed properly and without delay. His professionalism and dedication gave us real peace of mind. We also want to recognize Cameron Kelly, who visited our home initially. Cameron was kind, professional, and set the tone for the excellent service that followed. B&W Plumbing continues to be a company we trust, and Bruce and Cameron are perfect examples of why. Highly recommended.

Blake our Tech arrived on time with the repair parts on hand. Diagnosed the issue and had our furnace up and running properly in under an hour. Professional and personable. Great experience. The service manager was also a pleasure to talk with and was able to get a tech out to see us in short order.

I absolutely love Homesense. My technician today was Chastity and she was extremely personable and knowledgeable. Answered all my questions! I’ve been using them for years and couldn’t say enough great things about them!