Williams Comfort Air - Heating Cooling Plumbing Electrical

I contacted Williams Comfort Air to see if they could fix our furnace today (12-29-25) as it kept shutting down. They said they could get a technician to our house today so they scheduled the repair request. Patrick from Williams Comfort Air arrived and was able to fix our furnace and it has been running perfect ever since!!! The lady I talked to to schedule the appointment was friendly, helpful and professional!!! Patrick did an exceptional job repairing our furnace and we are so grateful!!! Patrick was friendly, helpful and professional too!!! I highly recommend Williams Comfort Air for their prompt service, wonderful employees and great prices!!! If I could give them 10 STARS I would!!!

The work they performed was fine. We have been a loyal customer of Williams for years (we have a maintenance plan with them). It was when I got on their website to rate them I noticed coupons that I could have used. Yes it is my fault for not checking for them ahead of time. But I called them up and asked if there was anything they could do and the first gentleman I talked to was very straight forward and to the point (his voice had no expression-all business like). He said it was their policy that they do nothing after the sale has been completed. I asked for a manager and he said he would leave a message for him. About a half hour later a manager called and said they would honor the coupon and give me a refund on my credit card. I just feel when you have been a loyal customer some rules can be bent at times and you should not have to jump through hoops to get them to honor a coupon they have available on their website.

System was freezing up and response to my service call was very quick and professional from booking a tech to the actual visit. Inspection of equipment and recommended solution was excellent and kept my repair cost effective and a plan for future monitoring. I feel this company is professional and trustworthy

I don't think that could a hired a better company. The two servicemen were very professional, courteous. Williams Comfort Air, Austin M, and Eduardo ED, did the darn thing. A lot was explained concerning job performance. I was shown trouble spots, and going forward what I needed to do, and look out for. All this time I have been replacing filter, Austin found the real filter, that whoever installed the furnace had fallen into the bottom, which he also told me all you have to do is wash it, and pop it back in. I feel really great about the phenomenal job they performed, Kudos to these two. They showed genuine service about keeping me in the loop

I am very pleased with the HVAC service I’ve had with Williams Comfort Air. The general maintenance was performed by Brandon who was polite, knowledgeable and explained what was being done and answered my questions. After the service was completed, I noticed a slight gas odor. When I called the office to ask about it, another technician, Patrick, came shortly thereafter and tested, etc. He explained that occasionally when cleaning and replacing the parts, a bit of gas might escape. No problems since. I appreciate the immediate response and the professionalism of the technicians.

Tyler S. arrived early and was prompt and professional throughout the entire visit. He came to my home to complete some electrical work and did an excellent job. He was honest, transparent, and never tried to overcharge. Instead, he clearly explained my options and made recommendations that were relevant and fair based on what I needed. I really appreciate his craftsmanship, reliability, and commitment to fixing the issues at a reasonable price. Highly recommend.

The maintenance techs are always polite and helpful. I have an HVAC maintenance membership to maintain the warranty that's around $260/year and covers minor repairs, and includes an annual plumbing check. My house is >125 yrs old. This company installed my HVAC and water softener, and also rerouted my kitchen drain a few yrs ago so that it no longer backs up.