Mid America Service Appliance Repair

My 6 year old LG refrigerator stopped working. (Of course it had just passed the warranty end date.) I contacted MidAmerica Service to come assess whether it was worth repairing or if I needed to replace. The tech they set out was wonderful. He assessed the whole situation and gave me some input saying if the limited warranty would cover the compressor and the total repair cost was less than half of what a new refrigerator would be I should repair it. Other than that, he suggested I look for a new one. His advice was spot on. Their office staff quickly took care of directly contacting LG to see what would be covered and sent me an estimate. After assessing the repair costs (and noting that LG would only offer a 60-Day warranty on the new compressor) I looked at prices of new ones and I decided not to repair but go with a new refrigerator. Although I did not use their repair service beyond the original service call and assesment ( $99) I so appreciated the good input and service I received from Mid-America Service.

Everything from the beginning to end went great. They communicated at every step of the way, let me know exactly what the problem was and the timeline to order parts and fix it. Lenny and Chris did a great job of installing a new motor into my vent fan. I can highly recommend them.

My experience was excellent. Our technician was very knowledgeable about the dryer. Was able to work through the problem quickly and efficiently. He was also very courteous, I have two young children and he talked with my 4 year old and let him watch while he worked. And I have an infant, he was cautious about the noise level and wearing shoe covers while walking through the house.

Called Mid America Service for washing machine repair. Setting the appointment was easy and next steps were clearly defined. As expected, we received a text and email on the service date with a window of time. Our technician, Omar, called and let us know he was on his way. He was professional and quickly identified the problem. We chose not to repair opting for replacement instead. Should we need appliance repair in the future we would definitely call Mid America Service Appliance Repair again.

Omar made two visits to my house to make needed repairs on a Bosch dishwasher that was still under warranty. He was highly professional on both visits. He was also careful to explain the problem and to show what he had done to correct it. I felt as though he gave "above and beyond" service. The problem has been corrected to my satisfaction.

Chris did a great job of not only diagnosing the problem with my refrigerator but explaining the issue to me. I am confident I will have it working again once replacement parts have arrived and are installed by him. Update: Once parts arrived, the service tech Chris came back to install them. It was a pretty involved repair yet he had the refrigerator up and working in a pretty quick matter of time! Very pleased with his work and friendliness and professionalism. I would not hesitate to use Mid America Service again should the need arise.

Our Zline oven had a problem maintaining temperature. Zline sent replacement parts and Lenny with Mid America Service came out and did a great job installing the new parts. Lenny was friendly, got along with our dogs s d has us up and going in about 35 minutes. Great job! This was a warranty repair.