Rosegate Village

There's stuff there has safety and well-being of their guests and tenants at the very forefront of their day-to-day operations. I can't say enough good things about these people. There was a time I came in to see my mother and they had a fall belt around her and were helping her so she would not fall. I did not encourage her to try to do too much by herself without assistance, that works regularly with the rehabilitation team to build her strength back up. Nothing bad about this place at all, good staff, good management, great facility directors. From my heart thank you all for what you're doing and have done, for me and my mother.

Rosegate truly feels like a second home. The staff are incredibly kind, welcoming, and always willing to help. From the moment you walk in, you’re greeted with warmth and respect. They genuinely care about the residents and it shows in everything they do. We are so thankful for the compassion and dedication of the entire team.

I wouldn't even give one star. However, I have too. The rehab and long term care side are gross. Beyond dirty. They run out of clean lines all the time. Had staff yell at our loved one. Let them lay in urine for hrs. The even i went in and had to call 911 for our loved one was awful. QMA couldn't answer simple questions. She got nasty when i asked symple questions. Couldn't get anyone to answer the phone when I call in an emergency situation ( evening time). When i arrive staff at the nursing station eating and talking on personal phone calls. Had a Nurse tell me the CNAs all complained about caring for our loved one. Found another resident one the floor. She was by herself in the dinning room. I the family helped the nurse get her off the floor. The night I called 911. I looked at both nurses and said would you of left you mom in tgis situation? They both said No. So if you wouldn't leave your mom here then why should I leave my loved one? I will come back and add pictures I took and how i would find our loved one. If I didn't personal give our loved one a shower they wouldn't of gotten one. Times where food wasn't given. Another family member witnessed staff yell at our loved one. Called the DON. The one time I actually got to speak to her, I asked if she would like to see the pictures. She said No, i believe you and I am trying. End of story.

My brother was admitted from Franciscan & was doing well. He was at Rosegate for 2 weeks & his health quickly declined. Call lights went unanswered once resulting in a fall. He became very confused & was in bad shape & my concerns fell on deaf ears. He left Rosegate 2-1-26 & was immediately taken to Franciscan Health where he was diagnosed with severe dehydration & COVID. Pure negligence in Rosegate 's part. Never let a loved one, or any living creature, set foot in this dump.

As a professional caregiver I've spent time in many nursing homes. Rosegate is one I'd be happy to live in, and there are several that I would not ever want to live in. Today I visited three friends there and they all seem to be quite happy with their situations.

Great facility with caring staff. An AMAZING therapy team. It is clean and everyone we met was kind and always did their best.

Horrible place, ignored my father's needs, food was terrible and was always refused (his roommate quite literally said the food was terrible and has been there for a bit) and now I don't have a father. If you are thinking about sending anybody to this place think twice they will not get any better.