Pivot Bar and Balcony

The service provided by Jacob was both amazing and admirable. The receipt reads, "Jacob." However, I saw a bracelet that reads, "Jake." The calm under pressure displayed by Jake maintained a positive atmosphere. The restaurant experienced increased foot traffic due to The Queens Concert June 1, 2025. Then the computer system shut down. In the midst of it all Jake went above and beyond to provide excellent customer service. The food was excellent and the atmosphere was electric. It was the Sunday following the Saturday that the Indiana Pacers won the Eastern Conference Championship. If you are in the downtown Indianapolis, Indiana area this restaurant is a great choice! It is where great food and great people meet to maintain a great atmosphere.

If you're looking for a laid-back yet elevated experience in the heart of the city, this rooftop bar inside the Hyatt is a must-visit. Offering a solid selection of cocktails, wine, and beer, along with a menu of light fare, it's the perfect place to unwind or kick off your evening. The prices are surprisingly fair for a rooftop venue, and the friendly, attentive service adds to the welcoming atmosphere. What truly sets this spot apart is the view—absolutely unbeatable. Overlooking Gainbridge Fieldhouse, it’s an ideal vantage point whether you’re in town for a game, a concert, or just soaking in the city vibes. It’s also a prime location for people-watching, with a clear view of the bustling streets below. Whether you're a local looking for a new favorite hangout or a visitor wanting to take in the sights with a drink in hand, this rooftop bar delivers on all fronts. Highly recommended!

Nice place, beautiful outdoor roof-top-like patio. Terrific bar tender! Food was great . Tried the nacho and Caesar salad topped with a delicious piece of tasty salmon. The only reason I didn’t give the food 5 stars is because the salad was described as "grilled Romain" on the menu…hopefully I didn’t read it wrong. In any event, the salad was good. Cocktails great!

After two years of frequent stays at the Hyatt House Downtown Indy, I’ll admit the menu at Pivot Bar + Balcony has started to feel… let’s say familiar. But there’s one reason—two nights a week—that I always look forward to dinner here: Angel. And let me be clear: that’s not just her name, it’s her culinary identity. Angel is, hands down, the heart and soul of the kitchen on Wednesday and Thursday nights. She doesn’t just make food—she crafts experiences. She’ll ask what flavors I’m into, what I’m craving, and then—like some kind of kitchen wizard—she creates something custom, delicious, and totally within the limits of their in-house ingredients. It’s like a choose-your-own-adventure meal… but every path leads to "WOW." Beyond her talent, Angel has that rare kind of warmth that makes you feel like a guest in her home rather than a hotel bar. She regularly steps out of the kitchen to check in, always with a bright smile and genuine care for how you’re enjoying your meal. So if you’re staying at the Hyatt House and find yourself hungry on a Wednesday or Thursday, do yourself a favor—ask for Angel. Your taste buds will thank you. Probably your soul, too.

A great rooftop bar located in the Hyatt House in downtown Indianapolis. The staff was very welcoming & friendly. I tried the grilled chicken caesar salad and the ingredients were fresh. Great view of the Gainbridge Fieldhouse.

Its a rooftop in indy. So not many to choose from, however there are a few things I'd consider. Seems like the kitchen is used to more of hotel service not so much a restaurant kitchen. Had an experience where i was waiting a lot longer than I predicted.. 1.5hr experience. Drinks are solid, cocktails are a little on the sweet side but again... It's outsiiiiddeeee. Servers aren't terrible, their kind but the service is not fast. Overall just an experience i was hype about and it started to fall down hill. I think if you just want a pretty spot. Here is the place. But if you want good food (across the board) and more of a restaurant experience. Then not really the spot. Beautiful though.

Jacob is incredibly personable and efficient at his job, and a lovely chat as well with great recommendations for things to check out downtown. Drinks and food were delicious. Highly recommend!