Indianapolis Public Library - Wayne Branch

I love this place, but some aspects of it have become really frustrating. The children’s section should be a space for kids, yet there are adults using the computers there—without any children. It’s unsettling. Beyond that, the general noise level is out of control. Loud conversations, unattended kids who aren’t told to quiet down—it no longer feels like a library. The staff aren’t particularly helpful either. One even slammed something on the desk while my child was trying to get a bookmark they didn’t have, startling them without an apology. Then there’s the issue of parties being allowed in another room, which makes the entire space chaotic. Some books have sticky messes on them, which is just unacceptable for a place meant to foster reading. And worst of all, I’ve found inappropriate books in the children’s section—completely unacceptable. My five kids adore this library, but these issues are making it hard to keep coming back. I really hope changes are made to bring back the welcoming, family-friendly environment it once had.

I love the Indianapolis Public Library - Wayne Branch. They have friendly staff/volunteers and the building and restrooms have always been clean when I've visited. They have recently renovated this location and with the new design layout for the book shelves the space looks so much bigger than it used to! Their computers are spread out more throughout the library now and not taking up a chunk of space right when you walk into the adult/teen area which is really nice. Because of COVID, you now can only return borrowed books to the outdoor return slot, which is right next to the entry door so this return option isn't really an inconvenience. Because all borrowed books being returned have to go into a 4 day quarantine before being reshelved, they are waving most fees associated with late returns. (I.E. if you turn your book in on it's actual due date, it sits for a minimum of 4 days before being checked back in, you are not being charged for your book being 4 days late). I haven't had any issues with coming/going to get new books with COVID. Mask are required to enter, but that is the norm for most places right now. But socially distancing speaking, I haven't had an issues with keeping space between myself and others. Will be hopefully visiting for years to come!

I requested to have 10:30am to 11am off from work just so I could take my daughter to story time only to find out that it was cancelled. When I asked the lady at the desk why they couldn't be bothered to update their site to reflect that she said "it was a mistake". This lady clearly doesn't have kids nor does she understand how hard it is for some parents to get off to take their kids to a story time. Learn basic manners and update your site to reflect when an event is cancelled instead of saying 'it was a mistake'. If the west perry branch can do it, you should be able to do it too.

Nice branch. Quiet. Friendly staff. Computers.

My six year old granddaughter loved the Safari.

My kids say this is their favorite of the branches. There is usually a craft bag for them to take home which we love. Everyone is very friendly and it's clean.

From what other reviewers have said, they tend to have issues with updating their website whenever an event is cancelled. Not worth time going here for any event.