Hawx Pest Control

Scott from Hawx Pest Control did an excellent job during the service visit. He was professional, friendly, and very thorough in explaining what he found. He checked the rodent stations carefully and clearly communicated that there was significant activity, even sharing photos so I could understand the situation. I really appreciated his honesty and his recommendation for a free home inspection to ensure everything stays under control. Scheduling the follow-up inspection was easy as well. Overall, great customer service, clear communication, and a very helpful experience. Highly recommend Hawx and Scott’s service!

Charles Ross, my service technician, represents strong advocacy for our home’s best interest. Following his first visit last week he followed up sending me a text that evening to measure my satisfaction. As I had not met him, we had a very beneficial text conversation. It resulted in a follow-up visit today. To meet him was most helpful in educating me about several issues. His authentic approach for representing his responsibilities has achieved my customer loyalty. I would prefer that future service calls are represented only by Charles.

My father was charged $1100.00 for services not being met. After 2 treatments the issue still well an issue. They also missed the last appointment day stating that they canceled without notification. They changed the date to another day (yesterday) and guess what they didnt show. My father then recieved a text stating they are done with services?!?! Time to lawyer up. This will be made right!

we had one treatment done by this company and I believe possibly they come out for a maintenance spray because they first treatment was not very effective. I tried canceling my service multiple times, and assumed it was cancelled when they stopped trying to come out for a treatment. a couple months later i started getting notices that i owed them a pretty large amount, I tried contacting them online and never had any luck. Today the increased my bill by $500.00 I definitely had much better luck with other companies, we were mostly looking for mosquito spray this summer but thought for the same price getting indoor treatment would be nice. Definitely wont make that mistake again.

I have had Hawx service for over a year. It wouldn’t have been that long if I hadn’t have signed an agreement. My house is older. I tried to make allowances. But today sealed it. The technician was on his phone for a good part of his ‘five-star treatment’. I will attach a few pictures of some of the cobwebs with spiders he couldn’t be bothered to hit with the brush as he was having his conversation. I feel like a paid for service to get rid of ants and spiders and got more ants and spiders. Money is too tight to be wasting it on this.

Hawx has been awesome. Amazing with communication. Their customer service is very professional. They give you updates on when they will arrive at your house and when the service is complete. They let you know if they see anything that is concerning and before they treat they make sure you want the service. Very happy with this company!

Charles did a fantastic job today. He was a very professional young man. He sent me a text prior to coming to our home. He checked in with me before he came to ensure all my questions could be answered. I happen to meet him outside when I was on my way out. I had a couple questions and he was able to answer them very thoroughly. He sent me photos on their website to confirm everything he did today. I inspected everything and he did an excellent job. I hope he returns for my future services. 10 out of 10 for sure.