Becht Pride

I first gave this company 5 stars because I received 2 free cleanings due to being in cancer treatment. What a lovely charitable service! The cleaners were very polite and professional. Then there were some scheduling difficulties and inconsistencies resulting in a NO SHOW. The texting system to communicate with customers works only some of the time. Please upgrade/improve communication with customers.

I used this company before Covid and was always happy with them. However I started again and have been extremely disappointed. We do once a month cleaning and the last three times have come home and felt like we’ve had to re clean the floors. The floors especially in the kitchen literally still show things. We have three kids and yes our floors get dirty but it’s not that hard to mop the floors. The second time I complained they did not charge which was nice…however I don’t have the time or energy to keep coming home to what I’m thinking will be a clean home and then having to clean it again. I will not use again.

According to the contract I agreed on, they were to clean up to 10 windows, vacuum and mop all floors, clean sinks, tub and toilet, dust ceiling fans, window sills, baseboards. I had to get the house ready for buyers but Becht Pride failed to deliver. They only vacuumed and mopped, poorly. They sent me a message asking how they did, I told them, they did not contact me back. $341 for a bad job of mopping and vacuuming. Just wow. Never use this company unless you like throwing money away!

Becht Pride redid my roof after storms hit my home. Brad Butler was amazing to work with, super communicative, friendly and thorough. He followed through, checking the work after installation, and fully backing up their work with quick responses. I totally would have them do my roof again in the future!!

Arlene did a great job today! Very efficient and great at her job! Friendly and worked around all of us working too! Request her!

Deanna was wonderful! She spent over five and a half hours deep cleaning my home. Her attention to detail was excellent. Couldn’t be happier!

Racheal cleaned my house yesterday for the first time and did a very thorough job. I will definitely use her again. Thank you Rachael.