Aptive Pest Control

Colby took great care of our property today, with service inside and outside. He was fast and efficient but also thorough. A+!

Justin was great! He introduced himself when he arrived and told me everything he was going to do. He then sent me photos of everything he did and talked to me before he left. Very professional, and very kind.

I'm not certain of the effect of the service, it only takes a few neighbors not doing their part, and you still have mosquitos, and a wife nagging about $100 a month bill. As far as what I have read and learned by my own research and dealing with the company. The products used are very good according to others input. The current technician Zach, is meeting my expectations. Pictures after each visit of different locations treated, and after my initial challenge of the employee coming out during the winter, I was pleased with his knowledge and confidence on the subject, so he at the least has yet to let me down! Last guy Mycal....not so much. The original salesman was young, caught him in a lie, but attributed it to age and excitement, scolded him and let it pass. Rewind to the the wife portion, and I'd have turned the service away in hindsight. Only so much longer left on the contract now, and from all the feedback on the charges for cancelling, I'll just keep the contract and avoid that headache. Overall, it may not sound like it but I'm satisfied with the service. Just won't be re upping for the items listed above. I do like my technician though!

I’ve used Aptive for many years and I’m very happy with them. I love how they work with you and always make you feel like a valued customer. Mycal did a great job… he was thorough in answering my questions and focusing on my areas of concern. He didn’t rush through the job. They tell you exactly what they did and send you pictures of it being done. And it’s great that you can assign the same technician to come back instead of having different people in and out of your home.👍

The guy did an amazing job and was sweet and helpful plus respected my wishes and made sure he didn't miss anything. There is just couple reasons I gave 4/5 because the guy didn't have everything supposed to and I feel it's on captive to make sure all trucks or vans are completely stocked before visit a home. Also I was supposed to get money for referral never got it or the person I got to move over to aptive. I already called them about it numerous times but NEVER HAVE THEY APPLIED it to account or send me money for referral. Be warned cause they will not give it.

Tech was responsive & professional. Details & photos were for outside treatment. Would like some details of inside treatment, any precautions that we need to take, etc. Other than that we are highly satisfied & have been with each tech that has treated out property.

I signed up for this service and they damaged the siding on my home and refused to work with me on scheduling to get the inside of my house sprayed. When I decided to cancel I tried to cancel with the representative that I signed up for services with, he told me he’d take care of it and he didn’t. I was charged for an additional two months because of him, and when I called to cancel finally they said there was nothing they could do about the extra months I paid for, and they charged me an extra $200 to cancel. I paid $400 for nothing but a massive headache, I do not recommend this service. Trash.