Unique Delivery Services

Seriously why would ANY company use UDS for their delivery services. Incredibly awful. I have been waiting on a package that was intended to have 2 day shipping for 3 weeks. Supposedly 2 weeks ago when they were delivering it there was no "safe" place to leave my package. That is not true. I have a massive mailbox and a covered front porch. It could have been left somewhere. Impossible to get ahold of anyone who works for this company. Wondering if it will ever actually show up.... going to contact the BBB too. This is seriously ridiculous.

UDS is the worst shipping company I’ve ever had issues with. Ordered things from a clothing store and it was shipped and delivered. However, they delivered it to the wrong address. My neighborhood is small and not a ton of houses. If the driver would have read the address on the package they could have gotten it right. This is the second time UDS has gotten my packages and I really wish stores would stop using this company to ship items.

My package arrived at UDS in Indianapolis (I live in Indianapolis) on 10/24/22. Every day for two weeks the package was marked as "out for delivery" and then later updated to "carrier delay" later that night. There is no way to contact them to figure out what’s going on. I finally had to call the company I ordered the product from and ask them to intervene. There were able to contact UDS and my package was then delivered that same day. Too bad I needed the contents 10 days prior. Extremely frustrating.

I placed an order with Vitality Medical and they used USD for the delivery service I live in an apartment complex that has a policy of all packages to be delivered to the apartment and not left in the lobby. The driver decided to argue with the apartment manager about the delivery and then decided he did not speak english. Should also note that the package was suppose to be here on Saturday and did not show up until Monday.

Actually horrible. Can’t even trust them to deliver a package. Gets delivered one day, never shows, gets delayed the next day, gets redelivered the next day, never shows. Do you guys just like fill your truck with items and just park the truck at your facility with nobody to drive it? Have you ever considered that maybe you only have negative reviews? Figure it out. Seriously what the hell.

I've had a precious precious issue with getting a Walmart package from them. Walmart promises free 2 day shipping with delivery by 8pm and I received my package after a week at 7:45pm. Now they took the liberty of returning my package from old navy due to an "undeliverable" address but said order shipped in 2 separate packages and I received the one via USPS with no problem. No one made an attempt to deliver the package or contact me before a return was made and my tracking information went straight from shipped to shortage

My package never arrived. It was supposedly delivered almost 3 weeks ago to my door according to tracking information. It was not. I have no idea where it is. I never even knew this company existed, and only found them because my package was shipped internationally and the vendor whom I purchased the product from, decided to partner with this joke of a delivery service. Negative stars.