Service Experts Indianapolis

In-Cho & David installed my insulation and I cannot speak high enough of their service. While they were in my ceiling they found an issue with my bathroom vent and immediately notified me and fixed it. I am so grateful for their efficiency and customer service. I highly recommend the Broad Ripple Service Expert team!! They are fast and they are efficient and that will save me a lot on my heating and air conditioning bills!!

First time customer. The technician was respectful, knowledgeable, and explained everything well, and in terms I could understand. I feel confident that this preventative maintenance has my systems prepared for the seasons. Signed up for a membership so I won't have to worry. Gives me peace of mind. Would definitely recommend!

Broad Ripple Service Experts are our "go to" plumbing service. Great people to work with (shout out to Josh McClain) - always prompt courteous and willing to work with us. You can't go wrong with this company - we have recommended them to 2 of our friends - both were very pleased.

Ethan was excellent. He replaced two water heaters with a tankless heater. He could not have been more professional, thorough, detailed, prompt, clean and friendly. It is honestly the best experience I have ever had with a plumber. High recommendation for Ethan

I had a great experience with Gregg. During my fall service, he brought to my attention that some mold was beginning to form. To be conservative, since I am allergic to mold, I had the source thoroughly cleaned. When Gregg came back, there was more than the first time, and so he recommended an ultraviolet system to play it safe. I had to leave for an appointment, and when I came back, the system was up and running, and the work area was clean. That's the kind of service I like.

Unfortunately, my 12-year-old furnace gave out during our coldest week. Broad Ripple Service Experts were able to check it the day after it gave out and had a new furnace installed within 3 days. They left me with complementary space heaters while I waited, which was very helpful and I was grateful for them. All in all, the installation went fairly well. The only issue was that the wiring for the old thermostat would not work with the new thermostat. The old thermostat was working fine, so I don't know what happened. At any rate, they had to cut another hole in the hallway wall in order to install a new thermostat. It could not be helped, but now, I am left to repair a hole in the wall where my old thermostat used to be. It is a nuisance, but it is not their fault. I am happy to have a working furnace and again, I am thankful for their quick response time.

We've had Broad Ripple Heating and Cooling since we bought our home in 2019 and they installed our tankless hot water heater. I highly recommend them and you need to sign up for their Advantage Program. On our 2nd day in our new home our hot water heater went out. We needed a new one but our funds were short after purchasing our home. The Advantage Program is a small monthly fee you pay. This covers monthly maintenance and if it breaks down it will replace it. And the best thing is if you need to add to it like new furnace you just pay extra to cover. Our tech was amazing and went above and beyond the install. We purchased the tankless water heater and it's been flawless. And this week, after trying to clear the clog ourselves with home remedies and chemicals, we called them yesterday and today on Christmas Eve they came out to clear the clog in our kitchen sink. Our tech Derek showed up and quickly got our drains cleared. Amazing service, knowledgeable and quick. We've had great service and amazing, knowledgeable techs. Broad Ripple Heating and Cooling has all my business and I highly recommend them!