Tide Cleaners

So deeply disappointed over a week ago, I dropped off two pair of clothes to be fixed before I left out of town permanently as I’m moving back to Florida. I live in a day so I decided to come and get the stuff that I had only to be told that one piece never even left the laundromat. It remains with a hole in the bottom of the seam which I need for my assignment; not only is this unacceptable just from a business perspective this is super unacceptable because they never reached out to me to even say that the product never left, giving me an option to get it done somewhere else they never offered for me to know that my product was not gonna be ready on time. The communication actually failed. The customer service is an epic fail for not communicating your failure to your customer based on the contract of the receipt that says it’s going to be ready today. Actually it says it ready two days ago. Update: After seeing the response, I’ve reached out to the manager, Ashleigh, who advised me my garment was ready, and the fee was gonna be waived for the challenges with the timeliness and communication. I appreciate their customer service for doing the right thing and modified my rating accordingly. The pants are split again…. Horrible workmanship.

The absolute best place I've taken my clothes they always comes back to me perfect and the price is right and the staff are wonderful and there's never a wait

Timely drop off service and express concierge makes my dry cleaning the fastest and easiest errand on my list.

Normally the staff here is friendly and helpful but today the lady is very rude and seems like she could care less. Be AWARE that if your shirt has a layer such as a tank top built in and that separate layer has a label they would charge you for both cleaning the shirt and the inside layer as two separate transactions so you are literally paying doubled price to get one shirt cleaned which I do not understand why. Not to mention that they DESTROYED the label for my sweater as you can tell in the pictures and this is NOT the first time this ever happened. Overall, the careless work done plus the poor service does NOT worth the price they are charging their customers.

Great place to drop off or have your dry cleaning ! Easy to spot from the street,great downtown location!! You can’t miss the tide logo! They do a wonderful job!

They put the tags on all my sweaters and those tags were undetachable (some tags are on the front side, which make it uncomfortable when you wear them). The worst part was that one of my sweater’s brand label was damaged during their process to attach the tag. They are not gentle to the customer’s clothes. Not recommend at all!

I've been very impressed with this location. The staff is very friendly and the turnaround time on garments is terrific compared to most shops in town. If you work downtown, I'd highly recommend this place for your dry cleaning.